The web dashboard pulls live readings from every unit you've installed. Capacitor drift, refrigerant loss, restricted airflow, short-cycling. Irvin watches the patterns continuously and surfaces what needs attention before a tenant ever calls.
Click into any unit on the dashboard and Irvin shows you exactly what's going on. Live sensor readings, the trend that triggered the alert, and a pre-diagnosed work order with the parts your tech needs on their truck. All in one view.
Real scenarios from both sides of the HVAC service relationship. Same platform, different problems solved.
Tech rolls up to a no-cool call without knowing what's wrong. Wrong parts on the truck. Second trip. Customer waits another day.
Phase Sight AI sends the work order pre-diagnosed: which unit, which part, why, how urgent.
First-time fix rate climbs from 58% to 87%.
Customer needs a $3,500 compressor swap. They get nervous and call three competitors for second opinions.
Show them 6 months of capacitor drift, charge anomalies, and current climb pulled from the data trail.
Close rate on data-backed quotes goes from 40-50% to 80-90%.
7pm Friday call. After-hours rates. Truck has the wrong part. Margin disappears on a single bad job.
The drift that became this emergency was visible 3 weeks ago. The platform flagged it for a Tuesday maintenance visit.
41% fewer emergency dispatches on monitored portfolios.
Selling preventive maintenance contracts. Customer asks "what do you actually catch?" You have anecdotes, not data.
Show them six months of catches across similar portfolios. Capacitor drift, charge anomalies, drain timing trends.
Contract renewal rate climbs from 78% to 94%.
Resident calls at 2am. Unit is at 89 degrees. After-hours dispatch. $1,800 emergency call. Tenant review email lands the next morning.
Irvin saw the compressor failing 3 weeks earlier. A $40 capacitor swap on a regular maintenance visit would have prevented it.
Emergency dispatch costs drop from $1,800 to ~$700 average; 41% fewer total emergencies.
Drain line clogs slowly. Float switch trips after water has already pooled and leaked into the unit below. $14,000 insurance claim.
Irvin times every drain cycle and trends the speed over weeks. Slowdown gets flagged before any water backs up.
$0-$100 drain-clear visits replace $2,000-$10,000 ceiling repairs.
Lender or buyer asks "what's the actual condition of the HVAC across the portfolio?" You have invoices. They want defensible operating data.
Phase Sight AI exports a property-level health report: every system, current state, trend lines, projected service life.
Avoid the $3-$6 per sq ft valuation discount that deferred HVAC typically triggers.
12-year-old condenser. Replace now (CapEx hit, proactive) or run until it fails (cheap now, expensive later)?
Phase Sight AI shows where this unit sits on its degradation curve against real performance data, not a spec-sheet age estimate.
Extend useful life 10-20% on healthy units; replace the right ones at the right time.
For the solo shop owner running dispatch from a phone and the operations manager juggling thirty trucks. Ask the copilot anything about your fleet, from service queues and route plans to lapsed customers and seasonal exposure. Get answers backed by live sensor data from every Irvin you've installed.
From a one-truck operation to a fleet of thirty, Phase Sight AI lands in the place your team already lives. Their phone. Pre-diagnosed work orders, live sensor data from every Irvin in the field, and route optimization that updates in real time. All from the driver's seat.
Three layers of AI working together. The hardware watches the system around the clock. The platform turns what it sees into decisions. The app puts those decisions in your techs' hands the second they're needed.
A two-part IoT sensor system that clips onto the indoor evaporator and outdoor condenser. Wired to the system's power, so no battery, no charging, never offline. Irvin measures the five signals a tech checks on a diagnostic call: refrigerant pressure, line and air temperature, capacitor health, static airflow, and condensate flow. Eight core refrigerant points cover both the indoor and outdoor units. Every system you service becomes a system you can monitor.
Reads every Irvin across your install base, correlates the signal against known fault patterns, and turns it into decisions. Pre-diagnosed work orders. Scheduled preventive visits. Quotes with parts already attached. Route plans that re-sequence themselves as new alerts come in. Your back office goes from reactive to predictive overnight.
The diagnosis, the parts list, the customer history, and the route show up on your tech's phone the moment a job is assigned. They roll up to the house already knowing what's wrong, what part they need, and what the customer last had serviced. First-time fix rates go up because the second visit was never needed in the first place.
Every truck rolls with the right parts and the right answer. No more chasing the diagnosis.